Notification Feed in Web Banking

Notification Feed in Web Banking

Company

VTB

Role

Product Designer

Duration

Feb 2022 — Apr 2022

Scope

User flow, wireframing, interaction design, prototyping

Context

Some of the Russian banks faced the necessity of urgent response to new reality in 2022. The Bank suffered from deletion of the banking app from the AppStore and Google play and the change of the regular patterns of clients’ behavior.

Having carefully analyzed the new clients behavior we realized that more and more clients are now using web banking for their everyday transactions and even though they can review their SMS history with regards to banking notifications, web banking is considered to be the one place for everything with regards to your banking.

This is the reason why we developed notification feed in web banking.

Project Objectives

✦ Create such user experience in the Internet-bank, that users don’t feel large difference between mobile app and Internet-bank.

MVP

MVP version has only primary functions available notification feed, i.e. seeing your notifications and navigation to the settings.

Next Version

With 1.1 release the clients will get access to the following features:

✦ filters by notification type;
✦ search by key words or by date;
✦ copy and/or delete;
✦ detailed info on transaction.

Kseniia Kutko © 2024

Updated on June 2024

Kseniia Kutko © 2024

Updated on June 2024

Kseniia Kutko © 2024

Updated on June 2024